Terms and Conditions scr2u —
Platform Usage Guidelines

1 Introduction & Acceptance of Terms

Scr2u is an online gaming platform offering a wide range of entertainment services including Sports Betting, Casino games, Fish Shooting, Bingo, and other games listed on the platform from time to time. The platform is operated and maintained by a company holding a valid international operating licence.

These Terms and Conditions ("Terms") govern all aspects of your use of the scr2u platform, including but not limited to account registration, making deposits and withdrawals, participation in games and promotions, use of the mobile app, and communications with our support team.

By registering a scr2u account, you confirm that you have read, understood, and agree to comply with all terms set out in this document, together with our Privacy Policy and Responsible Gaming Policy, which form part of this overall agreement.

2 Member Eligibility

To register and use scr2u's services, you must meet all of the following eligibility requirements without exception:

• You are 18 years and above at the time of registration and each time you use the platform.
• You are an individual registering on your own behalf and not representing any third party.
• Your use of the scr2u platform is lawful under the laws and regulations of the country or region where you reside.
• You have never been banned or suspended from using the scr2u platform or any other online gaming platform for fraud or breach of terms.
• You do not have a serious gambling addiction and are using this platform responsibly.
• The personal information you provide during registration is truthful, accurate, and up to date.

Scr2u reserves the right to request proof of age and identity at any time. Accounts found to be in breach of these eligibility requirements may be suspended or terminated without prior notice, and any balance in the account will be subject to further investigation before any withdrawal is permitted.

3 Account Registration

Each user is only permitted to hold one (1) active account at scr2u at any one time. Multiple account registrations by the same individual — whether using different information or different devices — are strictly prohibited and may result in all associated accounts being terminated.

During registration, you are required to provide accurate and complete information, including your full name, valid email address, mobile phone number, and any other details requested. This information will be used for identity verification (KYC), payment processing, and account-related communications.

• The name registered must match the name on your official identification document.
• You are solely responsible for keeping your account password secure and not sharing it with anyone.
• Any activity carried out through your account will be considered your own, unless you promptly report unauthorised access to our support team.
• Email or phone number verification is required to fully activate your account.

Scr2u reserves the right to conduct background checks and additional identity verification at any time, particularly before processing large withdrawals. This KYC process is in place to protect your account security and to comply with international compliance requirements.

4 Deposits & Withdrawal of Funds

Scr2u supports a wide range of payment methods popular in Malaysia, including FPX bank transfer, DuitNow, Touch 'n Go eWallet, GrabPay, and other methods listed on the platform's deposit page. All transactions are processed through secure payment channels protected by 256-bit SSL encryption.

Deposit: Deposits are typically credited to your account within minutes of successful payment confirmation. Minimum and maximum deposit amounts vary depending on your chosen payment method and account verification level.

Withdrawal: Withdrawal requests are processed within 3 to 10 minutes for most payment methods. Funds will be credited to the bank account or digital wallet registered under the same name as your scr2u account.

• Withdrawals may only be made to a bank account or digital wallet registered under the same name as your scr2u account.
• Scr2u reserves the right to request additional KYC verification before processing withdrawals that exceed certain limits.
• Funds earned from bonuses or promotions may be subject to wagering (rollover) requirements before withdrawal — specific conditions are stated in each promotion's terms.
• Scr2u does not charge processing fees for standard withdrawals. However, your bank or digital wallet provider may apply their own charges.
• Withdrawal requests suspected of being linked to fraudulent activity or money laundering will be blocked and reported to the relevant authorities.

5 Bonuses & Promotions

Scr2u offers a variety of bonuses and promotions from time to time, including welcome bonuses for new members, deposit bonuses, cashback, rebates, and seasonal promotions. All bonuses and promotions are subject to the specific terms and conditions stated in each offer.

• Bonuses may only be claimed once per eligible promotion, unless otherwise stated.
• Bonuses cannot be directly converted to cash — they must first meet the specified wagering (rollover) requirements before becoming eligible for withdrawal.
• Scr2u reserves the right to withdraw any bonus awarded if there is evidence of abuse, fraud, or any attempt to manipulate the bonus system.
• Using multiple accounts to claim the same bonus is prohibited and may result in the termination of all associated accounts.
• Bonus values and terms may change at any time without prior notice. Please check our promotions page for the latest information.

Scr2u is not responsible for any misunderstandings regarding bonus conditions arising from a member's failure to read the promotional terms carefully. We encourage all members to contact our support team if there is any confusion before claiming any bonus.

6 Game Rules

All games available on the scr2u platform — including sports betting, fish shooting games, bingo, and other games — are operated using fair and transparent systems. Game outcomes are determined by an independently audited Random Number Generator (RNG) or through game mechanisms established for each category.

• Members are responsible for understanding the rules of each game before participating — rule information is available within each game.
• Confirmed wagers cannot be cancelled or modified except under conditions specifically set by scr2u.
• In the event of a technical disruption or system error during gameplay, scr2u reserves the right to void the affected round and return the bet to the member's account.
• The use of bots, automated software, bug exploits, or any other dishonest methods to gain an advantage in games is strictly prohibited.
• Outcomes generated by the scr2u system are final, except in cases of verifiable technical error.

For sports betting, scr2u reserves the right to suspend or void betting markets under certain circumstances, such as inaccurate information, changes to event schedules, or unforeseen situations affecting the integrity of betting.

7 Member Responsibilities

As a scr2u member, you have certain responsibilities to uphold in order to ensure a safe and enjoyable gaming experience for all platform users. Failure to meet these responsibilities may result in disciplinary action on your account.

• You are responsible for ensuring that all information provided to scr2u is accurate and up to date at all times.
• You may not use your scr2u account for money laundering, fraud, or any illegal activity.
• You are responsible for your account's security — never share your password, OTP codes, or account details with anyone, including family members.
• You are prohibited from using abusive, threatening, or harassing language or behaviour toward scr2u staff or other members.
• You are responsible for ensuring that your use of the scr2u platform is lawful under the regulations of your area of residence.

8 Privacy & Data Security

Scr2u takes the privacy and security of members' personal data very seriously. All data you provide to us is processed and stored in accordance with our Privacy Policy, which complies with international data protection standards.

Your personal data is used solely for account management, payment processing, identity verification, service-related communications, and platform improvement. We do not sell or rent your personal data to third parties for marketing purposes.

• All data transmitted between your device and scr2u servers is protected by 256-bit SSL encryption.
• Your financial information is processed through certified payment gateways and is never stored directly on scr2u servers.
• You have the right to request access, correction, or deletion of your personal data by contacting our support team.

For full details on how we handle your personal data, please refer to Privacy Policy ours.

9 Account Termination & Suspension

Scr2u reserves the right to suspend or terminate any member's account at any time if there is reasonable cause, including but not limited to:

• Violation of any section of these Terms and Conditions.
• Evidence or suspicion of fraud, money laundering, or other illegal activity.
• Registering multiple accounts or abusing the bonus system.
• Use of automated software, bots, or dishonest methods in gameplay.
• Providing false information during registration or KYC verification.
• Disruptive or threatening behaviour towards staff or other members.

Members may also close their own account at any time by contacting our support team. Any valid funds in the account will be returned after the necessary review, provided there are no unresolved term violations.

10 Limitation of Liability

Scr2u provides its gaming platform on an "as is" basis and makes no guarantees regarding uninterrupted or fully error-free availability. While we work hard to keep the platform running smoothly at all times, occasional technical disruptions may occur.

• Scr2u is not responsible for any losses arising from technical disruptions, network issues, or circumstances beyond our control.
• Scr2u is not responsible for any investment or financial decisions made based on information on this platform.
• Scr2u's maximum liability to any member under any circumstances shall not exceed the total net deposits made by that member in the 30 days prior to the claim.

11 Responsible Gaming

Scr2u is committed to fostering a responsible gaming culture among all members. We provide a range of tools and resources to help you stay in control while using our platform.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits through your account settings.
• Play Time Limit: Set a time reminder to alert you how long you've been playing.
• Temporary Time-Out: Use the self-exclusion option to temporarily suspend your account.
• Self-Exclusion: If you feel that gaming is becoming a problem, contact us to permanently self-exclude from the platform.

If you or someone you know has a gambling problem, please seek professional help. scr2u works with problem gambling support organisations to ensure help is always available. For more information, visit the Responsible Gaming ours.

12 Changes to Terms and Conditions

Scr2u reserves the right to modify, add, or amend any part of these Terms and Conditions at any time. Changes take effect immediately upon publication on the platform, and members will be notified via their registered email or in-app notification.

Your continued use of the scr2u platform following any changes to these Terms will be deemed as your full acceptance of the latest version. If you disagree with any changes made, you have the right to close your account before those changes take effect.

For any enquiries regarding these Terms and Conditions, please contact the scr2u customer support team via live chat or email available on the platform. Our team is ready to assist you 24 hours a day, 7 days a week.