At scr2u, we believe online gaming should be an enjoyable form of entertainment — not a burden or source of stress. We provide tools, guidance, and support to ensure every member plays within healthy, responsible boundaries.
Set your own deposit limit — daily, weekly, or monthly — directly from your account settings. Once a limit is set, it takes effect immediately and requires a cooling-off period before it can be increased. This ensures you stay within your planned budget.
Scr2u sends periodic reminders when you have been playing beyond the time limit you set. This feature helps you stay aware of how long you have been on the platform so you can make a fully informed decision to take a break or stop.
Need a moment to step back? Use the Temporary Break feature to suspend access to your account for 24 hours, 48 hours, or 7 days. During this period, you will not be able to log in or make any transactions — giving you the space to think clearly.
For more serious situations, you may apply for Self-Exclusion for 30 days, 90 days, 6 months, or permanently. During this period, your account will be fully blocked and all marketing communications will cease. Contact our support team to activate this feature.
Set the maximum loss amount you are willing to sustain within a given period. Once this limit is reached, the scr2u system will automatically restrict your access for the specified duration — ensuring losses do not continue to spiral beyond your control.
Scr2u provides a self-assessment questionnaire designed to help you evaluate whether your gaming habits are still within healthy limits. It takes only a few minutes and your results are completely private — only you can see your answers.
Responsible gaming refers to a mindful, controlled, and balanced approach to play — where entertainment remains the primary purpose, not a means of escaping problems or generating income. At scr2u, we define responsible gaming as playing with money you can afford to lose, within time you have planned for, without negatively impacting your daily life.
Online gaming can be an enjoyable form of entertainment when approached the right way. Like watching a movie or dining out, it is a recreational activity that should be managed wisely. Problems arise when someone starts playing beyond their financial means, spending time that should be devoted to family or work, or when emotional stress drives them to keep playing even after losses.
Scr2u believes this responsibility is shared — we are responsible for providing a safe environment and the necessary tools, while you as a member are responsible for using those tools with full awareness.
Remember: Gaming is entertainment, not a source of income. Winning is a bonus, not a guarantee. Set your limits before you play, not after.
Our entire approach to responsible gaming is built on four core pillars that are non-negotiable:
These principles are not merely written into policy — they are actively implemented in our platform design, support staff training, and daily internal monitoring processes.
If you feel uncomfortable with your gaming patterns, the scr2u support team is here to help at any time — without judgement and without conditions.
Problem gambling rarely happens overnight. It typically develops gradually, starting with habits that seem minor but slowly become harder to control. Here are the warning signs you should take seriously:
If you recognise two or more of the above signs in yourself, we encourage you to use the Temporary Break or Self-Exclusion feature and contact our support team immediately.
Important: Identifying a problem early is the single most important first step. It is never too soon to seek help.
Answer the following questions honestly. If you answer "yes" to three or more, we recommend speaking with our support team or seeking professional help:
Have you ever played longer than you originally intended?
Have you ever gambled with money that was meant for essential needs such as bills, rent, or food?
Have you ever lied to someone close to you about how much time or money you have spent gambling?
Have you ever felt compelled to keep playing until all your money was gone?
Have you ever tried to stop or cut back on gambling but were unable to?
Has gambling ever caused you to feel stressed, guilty, or worried about your finances?
Have you ever borrowed money from others or used a credit card solely for the purpose of gambling?
There are no right or wrong answers here. This is a tool to help you better understand yourself. If you have any concerns, please reach out to us — we are here to help, not to judge.
Setting personal limits on scr2u is simple and takes less than 5 minutes. Follow these steps to get started:
Log in to your scr2u account using your registered credentials. Make sure you are on your personal device for security.
Click your profile icon in the top right corner, then select "Account Settings" or "Responsible Gaming" from the dropdown menu.
Choose from the available options — Deposit Limit, Loss Limit, Play Time Limit, or the Break / Self-Exclusion option, based on your needs.
Enter the amount or time period you wish to set. The system will ask you to confirm your selection before saving — please review carefully before confirming.
Limits set take effect immediately. You will receive a confirmation email for your records. To increase a limit, a 24-hour cooling-off period is required.
If you encounter any difficulty during this process, our support team is available via live chat 24/7.
Scr2u does not want its members to face gambling-related issues alone. We offer multiple support channels and can connect you with professional organizations that provide deeper assistance when needed.
scr2u Internal Support:
External Help Resources:
Seeking help is not a sign of weakness — it is a sign of courage and wisdom. scr2u is always by your side, every step of the way.
Scr2u takes the protection of minors extremely seriously. Our platform is strictly restricted to users aged 18 and above. A rigorous identity verification (KYC) process is conducted during registration to ensure no underage users can successfully sign up.
We recommend the following steps for parents and guardians:
If you suspect that someone under the age of 18 has accessed or registered on the scr2u platform, please contact us immediately at [email protected]. We will take prompt action to investigate and close the account in question.
Accounts suspected of belonging to underage users will be suspended immediately pending investigation. All deposits will be fully refunded if the user is confirmed to be underage.
Responsible gaming is not just a page in our terms and conditions — it is a core value that shapes every business decision we make. We are committed to continuously improving our responsible gaming programme based on member feedback, research developments, and the latest industry standards.
Among our ongoing initiatives are:
Our goal is simple: we want every scr2u member to look back on their experience on our platform as something enjoyable, fair, and responsible — not something they will regret. This is not just business to us. It is about doing the right thing.
Control how much you can deposit into your account within a set time period.
Set a maximum daily play session duration and receive reminders when your limit is approaching.
Avoid losses beyond your means by setting a maximum loss limit per session or per day.
Suspend access to your account for a set period — from 24 hours up to a permanent suspension if needed.
Sign up with scr2u today and enjoy a fun, fair, and fully controlled gaming experience. All our responsible gaming tools are available free of charge to every member — because we believe you deserve to play safely.